Terms of Service

1. SCOPE

The following general terms and conditions apply to all orders via our online shop. Our online shop is aimed exclusively at consumers.

2. CONTRACTUAL PARTIES, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES

The purchase contract is concluded with MURIA e.U.. By placing the products in the online shop, we are making a binding offer to conclude a contract for these items. You can place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order by using the correction options provided and explained in the ordering process. The contract is concluded by clicking the order button, with which you accept our offer for the goods contained in the shopping cart. As soon as you have sent your order, you will immediately receive a confirmation by e-mail.

3. CONTRACT LANGUAGE, CONTRACT TEXT STORAGE

The language available for the conclusion of the contract is English.

4. TERMS OF DELIVERY

Delivery costs are added to the displayed product prices. The shipping costs are explained in the individual product offers. We only ship in transit; Pick-up is not possible. We do not deliver to packing stations. When shipping to a non-EU country, there may be additional taxes or costs (such as customs duties) on your order that will not be paid or invoiced by us, but reported by you directly to the appropriate customs officials - or Tax authorities are payable to be paid. Please contact the relevant authorities for details.

5. PAYMENT

The following payment methods are generally available in our shop:

Credit card

In the ordering process you enter your credit card details. Your card will be charged immediately after placing the order.

PayPal

In order to pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, identify yourself with your access data and confirm the payment order. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further information during the ordering process.

Apple Pay

In order to be able to pay the invoice amount via the payment service provider Apple Inc., One Apple Park Way, Cupertino, CA 95014, USA ("Apple"), you must use the "Safari" browser, be registered with Apple, and have the Apple Pay function activated , identify yourself with your access data and confirm the payment order. The payment transaction is carried out immediately after placing the order. You will receive further information during the ordering process.

6. RESERVATION OF TITLE

The goods remain our property until full payment.

7. DAMAGE IN TRANSIT

If the goods are delivered with obvious transport damage, please complain about the defect to the transport company and notify us immediately. Failure to make a complaint or contact us has no effect whatsoever on your statutory rights and their enforcement, in particular your warranty rights. However, you help us to assert our own claims against the carrier or transport insurer.

8. WARRANTY AND GUARANTEES

We have a legal obligation to supply products that comply with this contract. For consumers, the statutory warranty rights apply under the law of the state in which the consumer has his habitual residence. Information on any additional guarantees and their exact conditions can be found with the product and, if necessary, on special information pages in the shop. Complaints can be directed by consumers and entrepreneurs to our contact details given in the supplier identification. If you make use of your warranty rights and we deem it necessary to return the goods in order to examine your complaint, you must return the goods at our expense to the address given above. We undertake to respond to any complaint without undue delay, but no later than within 14 days of its submission.

9. LIABILITY

We are always fully liable for claims based on damage caused by us, our legal representatives or vicarious agents * in the event of injury to life, limb or health, * in the event of intentional or grossly negligent breach of duty, * in the case of a promise of guarantee, if agreed, or * as far as the area of ​​application of the Product Liability Act is open. In the event of a breach of essential contractual obligations, the fulfillment of which is essential for the proper execution of the contract and the observance of which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on the part of us, our legal representatives or vicarious agents, the liability is limited to the amount foreseeable at the time the contract was concluded Damage limited, the occurrence of which must typically be expected. For the rest, claims for damages are excluded.

10. CODE OF CONDUCT

We have submitted to the following codes of conduct: * Code of ethics for the helper trade (https://www.wko.at/branchen/ooe/gewerbe-craft/personal-service-provider/Standesregeln-Humanenergetik.pdf)

This does not apply to training courses and seminars, as these are not subject to the trade regulations.

11. DISPUTE RESOLUTION

The European Commission provides a platform for online dispute resolution (OS), which you can find here [https://ec.europa.eu/consumers/odr/]. We are neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.

12. FINAL PROVISIONS

Terms and Conditions created with the Trusted Shops [https://legal.trustedshops.com/] legal copywriter in cooperation with FÖHLISCH Rechtsanwälte [https://foehlisch.com].